Frequently Asked Questions
Contact UsDo you have both indoor and outdoor ceremony space?
Yes! Creekside Rose Garden and Event Center offers both indoor and outdoor ceremony locations, making it the perfect venue for your event any time of year.
Can we use our own caterer?
Yes! You can choose your own caterer, or handle food arrangements yourself. We can also provide you with information on quality local vendors who can assist you.
Do you allow alcohol?
Yes! We allow beer, wine, and hard alcohol, in compliance of the following rules and regulations:
- ALL alcohol must be served by a professional bartender.
- All bartenders must be pre-approved by CARD (Chico Area Recreation District) staff. We will be happy to refer you to a recommended professional bartender.
- The bar must close one (1) hour prior to the end of the event.
How long will I have use of the event space(s) I reserved? How late can my event go?
Our weekend packages are typically 15 hours. Please refer to your contract for specific times. If your contract states that your event may go until midnight, your guests may stay at the venue until midnight. All of your personal belongings must be removed from the venue by 1:00 am.
How late can music be played?
Music can be enjoyed until 11:30 p.m.
What is your staff available to do the day of my event?
Before your event, our facility attendants will set up our tables and chairs that you require and ensure that everything is clean, tidy and in order. During your event, they will handle all maintenance pertaining to the facility, such as emptying trash cans, moving tables and chairs, restocking restroom supplies, etc. After your event, they will take care of break-down of our tables and chairs and clean-up of the facility (mopping, emptying trash, etc.). The staff are not available to bus tables, assist in decorating, or otherwise serve the event itself.
Do you have a list of preferred vendors?
We can offer you a variety of information on vendors that we frequently work with, but you also have the flexibility to choose any vendor of your choice.
How much is the deposit, when is it due, and is it refundable?
Once you have decided to book our venue, there is a $500 deposit due at the time you sign the contact. The deposit is refundable after the event, as long as there are no damages or violations.
When is final payment due?
The final payment is due thirty (30) days prior to the date of the event. You are welcome to contact our office during business hours and make a payment over the phone at any time.
What is your cancellation policy?
Should you need to cancel your reservation more than 180 days prior to the event date, we will retain 50% of your deposit. Should you cancel 179 or fewer days prior to the event date, your full deposit will be retained.
Are we allowed to have candles?
Yes! Candles are permitted, with the following restrictions:
All candles must be:
- in sturdy metal, glass, or ceramic holders.
- self-contained in an enclosure that fully extends beyond the flame height.
- placed where they cannot be easily knocked over.
Are we allowed to hang items from the walls?
Yes, but no pins, tacks, staples, or nails may be used. Carpenter's, painter's, and masking tapes are acceptable, but must be removed immediately following use. No tape of any kind is to be used on the floors.
How many tables do you provide, and how large are they?
| Quantity | Size/Type |
|---|---|
| 34 | 48” Round Tables (6 guests per table) |
| 24 | 6’ Rectangular Tables |
| 4 | Cocktail tables |
How many chairs do you provide?
We have a total of 250 chairs. Our staff will move the chairs following the ceremony to the reception area, if needed.
When do I need to submit my final floor plan to you?
We need to receive it two weeks prior to your event.
Do you have any dressing rooms?
Yes! Creekside Rose Garden provides generous space for you and your bridal party.
Do you provide linens?
We do not provide linens, but we can provide you with contact information for local vendors who can assist you.
What size of linens should I get?
You can use the following link to assist you in selecting what size linens you may want for your tables: http://www.linentablecloth.com/tablecloth-sizing-tool
Do you allow BBQs?
Yes, we do allow BBQs in designated areas, with some restrictions.
What kind of insurance do I need to get, and when do I need to have it?
You will need General Liability Insurance for bodily injury and property damage in the amount of one million dollars ($1,000,000). A Certificate of Insurance, with an attached endorsement, designating the Chico Area Recreation and Park District as an additional insured, is due no later than thirty (30) days prior to the event. All rented facilities and the dates reserved must be specified on the policy. If the reservation extends until midnight, the following day must also be specifed. Please refer to Page 5 of the Facility Rental Policies and Procedures for further information.
Can we leave vehicles in the parking lot overnight?
If, for safety reasons, cars need to be left, they may remain in the parking lot overnight, but must be picked up by 10:00 am the following day. Please remember that CARD is not responsible for any damages to or theft from vehicles that are left in the parking lot.
